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| Respondez |
| http://www.respondez.co.uk |
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| Address: | Unit A Sovereign Business Park
Brenda Road
Hartlepool - TS25 1NN
Cleveland |
| Contact: | Sue Marshall |
| Email: |  |
Company description:
Respondez UK is located in Hartlepool, Teesside. Our site offers both contact centre and fulfillment services. The site has 150 seats, with capacity for 300 seats. The parent company has both the desire and financial capability to enable the UK growth planned for 2010 and onwards.
From Hartlepool we provide first class multi-lingual call handling services, which are already supporting a number of leading software entertainment, financial organisations and TV Shopping companies.
We deliver 3 very important elements to these companies:
• Highly trained staff
• Robust and flexible solutions
Respondez offers a whole range of customer management and support services from our sites globally. These include:
• Technical support
• Inbound sales
• Outbound sales
• Email support
• Chat
• Forum support
• Knowledgebase management
• Translation services
• Retention and support services
• Customer services
• Collections & Recovery
• Outbound sales
• Research
• Fulfilment
• Returns
Our Hartlepool premises offer both contact centre and fulfillment services. In addition, our parent company and our expertise in both inbound and outbound services in India, gives access to many talented managers, available at extremely short notice, to work in the UK.
Vacancies:
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