• Telecom Subject Matter Expert with over 15 years experience leading day-to-day SDLC tasks to implement ordering through billing functionality in MVNO, MNO, Wireless, Wireline and Enterprise company environments. Held roles as Team Lead, Project Manager, Solutions Architect and Analyst to integrate, upgrade or convert client environment to Billing software. Led and participated in various project activities including requirements gathering, detail design, coding, testing, configuration, UAT, deployment as well as post implementation support. • Extensive telecommunications background in the areas of retail and wholesale functions including Web Service, CRM (e.g. provide a real-time interface to CRM for products selection, pricing, taxing and discounting etc), ordering, order management, mediation, rating, charging, provisioning, billing, settlement, payment processing as well as credit and collections for pre-paid and post-paid mobile services and other Telecom services.