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| General Manager
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| Main objective: Become a member of high-level management inside C’s club in multinational companies.
High skilled in Customer Relationship Management and Project Management. 6 years of experience in Call Center (Training, QA, Supervising, Collections, Customer Service, Telemarketing, Professional Services, Work Force Management, Call Center Management, IT/Telecom Management)
Deep knowledge in quality strategies and philosophies such as ISO ####-####, Six Sigma, TPM, TQM; also in Avaya, IT and Call Center Technologies such as PBX, IVR, CTI, switching, IP telephony; CosmoCom and Nekotec VoIP Gateway, IVR applications, Multitenant Contact Center application. | |
| CV reference: | yaHiAFTP | |
| Date last updated: | 8 November 2011 | |
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| Education: | Bachelor's degree - Electronics Engineering & Telecommunications | |
| Experience: | 10 years or more | |
| Employment situation: | Self-employed | |
| Salary expectations: | open | |
| Availability: | Immediately | |
| Type of employment: | Full Time, Part Time, Casual, Temporary, Traineeship, Home Based - Seeking for a better opportunitie outside my country | |
| Location: | Abroad - Tijuana, Baja California; Mexico | |
| Looking to work in: | Abroad, Nationwide | |
| Age: | 31 | |
| Gender: | Male | |
| Marital status: | Single | |
| Own transport: | Yes | |
| Driver's license: | Yes | |
| Citizenship: | Mexican | |
| Right to work | No, I need sponsorship | |
| English level: | Fluent | |
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